We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
very fast delivery and very happy with product. works very well and quick
Lamp has come down '. Seller back half of the cost
Very pleased with the lamp. Came quickly enough. Works fine.
excellent, dry all good. thank you for fast delivery! 100% store recommend
Best store 5+++++++
It’s great but has a 2 pin plug and I’m in the uk and need a 3 pin. I had to buy adapters as well so that was disappointing.
я очень довольна ! спасибо большое!
2.0 smart lamp заказывала but came not original ждала and огорчена разочарована and has been very pretty long, opened the store связалась dispute, debate were sure, seller but after your realized error, and fully извенился returned.
our product is solid and very kisa surede arrived thanks
заказала 17апреля lamp, have received 8мая even ожидала, store recommend, excellent! thank you very much!
very cool and comfortable, it less думала size but terrible. and yes, cord коротковат, but also no problem. шла krasnodar in 3 weeks, доставил courier, all work well. i really like.
excellent, almost покупала before the 3500 stock, so quality the same and is significantly different price! little коротковат wire, but not critical, подсоеденила old lamp with h) помята was a little, although it was super pupyrka, content whole. краснодара shipping to 2 weeks. recommend!
The lamp is excellent. And aesthetically beautiful. Everything works. The box came crumpled.