We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectations anywhere in the world.
Packages from our warehouses will be shipped by USPS, ePacket or EMS depending on the weight and size of the products.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of these countries, we will contact you.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
Super. Everything works.
Poorly cured thumbs
Very fast and well supplied!!
Here finally came my lamp) packed perfectly, there is a smell of new plastic) did not like two moments: the wire without power supply and bulbs 24, and this is not in any way 50w .... touch buttons work, backlight turns off if desired... yes, delivery is quite fast 3 weeks straight home by courier) in the work did not try, can later complement, and while respect the store
Perfect shipping, 6 days to amsterdam. Quality good and it works like a charm.
The store is super, the goods are excellent, i take already The second lamp, delivery 9 days to the kaluga region.
Lamp smart timer remember perfectly. Color Match ordered. Umnichka. The first lamp not reached lost in Russia. AND the store sent the following again lamp and extended protection.
Very giod uv ked ccfl lamp. Quick delivery
Fast shipping , product as seen on photo, store ok , i recomended , thanks
fast shipping 16 days. running
fuser unit good маусами mickey. shine. not flash while diodes
The parcel came after 1,5 months, the box was slightly wrinkled, and as a whole I really liked the lamp! We will try in business!